Refund Policy
Last updated: January 2026
Thank you for using LocalHub. We aim to ensure a satisfactory experience for both customers and professionals.
1. Refund Eligibility
Refunds may be granted under the following conditions:
- The professional did not show up for the agreed service.
- The service provided was fundamentally different from the description.
- A cancellation was made in accordance with our cancellation policy (typically 24 hours prior).
2. How to Request a Refund
To request a refund, please contact our Support team within 48 hours of the service date. Include your booking reference and a detailed explanation of the issue.
3. Processing Time
Approved refunds will be processed within 5-7 business days and will be credited to the original method of payment.